Privacy Policy

DWD Builders Inc. ("DWD Builders," "we," "us," or "our") operates dwdbuilders.com. This Privacy Policy describes how we collect, use, disclose, and protect information you provide when you use our website. By using this website, you consent to the practices described in this policy.

1. Information We Collect

We collect information you voluntarily provide when you submit a contact form, request a consultation, or communicate with us. This may include:

• Name, email address, and phone number
• Property address or project location
• Project description, type, and budget range
• Any other details you choose to share regarding your construction inquiry

We do not collect payment card information, Social Security numbers, or government-issued ID numbers through this website.

2. How We Use Your Information

Information submitted through this website is used solely to:

• Respond to your inquiry and provide project consultations or estimates
• Communicate with you about your construction project and schedule
• Maintain records of our business communications
• Comply with applicable legal obligations

We do not use your information for automated profiling, targeted advertising, or any purpose unrelated to responding to your inquiry.

3. Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information only in the following limited circumstances:

• Service providers: We may share information with trusted vendors (e.g., our CRM platform or email delivery service) who assist us in operating our business. These vendors are contractually prohibited from using your information for any purpose other than providing services to us.
• Legal compliance: We may disclose information when required by law, court order, or government authority, or when we believe disclosure is necessary to protect the rights, property, or safety of DWD Builders, our clients, or others.
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction.

4. Cookies and Analytics

This website uses cookies and similar tracking technologies for analytics purposes only. We may use services such as Google Analytics to understand how visitors interact with our website (pages visited, time on site, traffic sources). This data is collected in aggregate and anonymized — it is not linked to your name or contact information.

You may disable cookies at any time through your browser settings. Doing so will not affect your ability to use this website or contact us. To opt out of Google Analytics specifically, you may use the Google Analytics Opt-out Browser Add-on.

5. Data Retention

We retain contact form submissions and related communications for as long as necessary to fulfill the purpose for which they were collected — typically for the duration of a project relationship and up to seven (7) years thereafter for business record-keeping purposes, unless a longer period is required by law. You may request deletion of your information at any time (see California Privacy Rights below).

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately at info@dwdbuilders.com.

7. California Privacy Rights (CCPA / CPRA)

Under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), California residents have the following rights:

• Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you, the categories of sources, the business or commercial purpose for collecting it, and the categories of third parties with whom we have shared it.
• Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions (e.g., information necessary to complete a transaction or comply with a legal obligation).
• Right to Correct: You may request that we correct inaccurate personal information we maintain about you.
• Right to Opt Out of Sale or Sharing: We do not sell or share your personal information for cross-context behavioral advertising. No opt-out is required, but you may contact us to confirm this at any time.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny services, charge different prices, or provide a different level of service because you exercised a privacy right.
• Right to Limit Use of Sensitive Personal Information: We do not collect or use sensitive personal information (as defined under CPRA) beyond what is necessary to fulfill your inquiry.

To exercise any of these rights, submit a verifiable request by email to info@dwdbuilders.com or call us at (213) 413-1100. We will respond within 45 days of receiving a verifiable request. We may need to verify your identity before processing your request.

8. Children's Privacy

This website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will promptly delete it.

9. Third-Party Links

Our website may contain links to third-party websites (such as cslb.ca.gov or government agency sites). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of this website after any changes constitutes your acceptance of the revised policy.

11. Contact

For privacy inquiries, to exercise your rights, or to submit a data request, contact us at: